Account and Subscription

Account Management, Password, Subscription, Privacy Policy

How do I update my payment information?

If you need to update your payment information, please email us at [email protected].

How do I change my email address on my account?

Because your personalization and sleep data is directly tied to your email address, we do not suggest you change the email address associated with your account, but if you no longer have access to this email address and must have it changed, please e

How do I reset/change my password?

There are two ways you can reset the password to your Somnee account:. 1) While logging into your account, please put in the email address associated to your account, click on the "Forgot Password" button, this will send an email to the email associa

How do I upgrade my monthly membership to an annual membership?

To upgrade your membership to an annual membership, please follow these steps:. 1. Visit https://somneesleep.com/products/smart-sleep-service-membership. 2. Select annual membership and proceed to checkout. *Important Note: Please make sure to purcha

Transfer your Somnee to family or friend

If you would like to transfer your Somnee to a friend, family member, or someone you think could benefit from it — please reach out to us at [email protected]. We'll help secure your data and reset the Somnee headband for a new account and user

How do I update my shipping address?

If you have moved and need to update your shipping address, please email us at [email protected].

Can I share my membership with a family member?

As of right now, Somnee headbands and memberships cannot be shared across accounts. (Although it's something we're keeping in mind for the future!). There are a few reasons Somnee memberships and headbands can't be shared between users:. 1. Your brai

I was given Somnee as a gift, how do I purchase a membership to use my Somnee?

The Somnee Sleep Membership includes personalized daily stimulation that adapts to your brain patterns, free electrode replenishment during your sleep service membership, and daily reporting. To choose your membership, please go to the following link