Order Help
Before you buy, Purchase & Shipping, Sleep Wellness Guarantee, Returns & exchanges
What is Somnee's return policy?
Each Somnee Smart Sleep Bundle and Somnee headband comes with a 45-Day Guarantee so if it doesn't work for you for any reason, return it for full refund and we'll even pay for return shipping! No risk on your end if you don't see your sleep improve.
Can I use my HSA/FSA to pay for Somnee?
You may be eligible for up to 30% back on your Somnee Smart Sleep Headband + Membership when you submit your receipts with TrueMed. Here's how It works:. 1. After you check out with your normal payment method (not your HSA/FSA), click “Get Reimbursed
Is Somnee available in my country?
Currently, Somnee is only shipped to US addresses at this time, please continue to check back as we are working hard to make Somnee available in other countries. *Somnee devices are currently available for shipment exclusively to residents of the Uni
What is Somnee's 45-Day Guarantee?
Each Somnee Smart Sleep Bundle and Somnee headband comes with a 45-Day Guarantee: If for any reason you don't love your sleep with Somnee, you can return it for full refund. We'll even pay for return shipping, so there's no risk on your end if you do
Will my insurance pay for my Somnee headband/membership?
The Somnee Headband and the Somnee Sleep Service are covered by Flexible Spending Accounts (FSA's) and Health Savings Accounts (HSA's). However, Somnee is not yet covered by primary health insurance providers.
I haven't received my electrode shipment
With your membership we provide free electrode replenishment based on your headband usage. If you don't use your Somnee often or haven't used your headband in awhile, this may be why you have not received a shipment of electrodes. Should you need mor
Where can I purchase Somnee?
At this time, Somnee is only sold directly on the Somnee website at www.somneesleep.com.
Can Somnee help with jet lag?
Although Somnee has not been explicitly tested on users with jet lag, users have reported that Somnee can help you adjust more quickly to a new sleep schedule and enhance your overall sleep quality when traveling. Simply use your Somnee at your time-
I generally sleep well, but I would like to optimize my time sleeping, is Somnee for me?
Research has found that Somnee offers benefits for people suffering from insomnia as well as those who want to enhance and optimize already decent sleep. Because Somnee studies your brain's unique sleep pathways and activity, it can enhance your slee
When does the 45-Day Guarantee start?
Somnee's 45-Day Guarantee starts upon purchasing your Somnee Smart Sleep Bundle.
Do you offer Expedited Shipping on orders?
Yes, you can expedite your order for Somnee Sleep Headband during the check out process, the option will be available once you put in your delivery address seen below:. Via web browser:. Via Apple Pay:. Click on the > to the right of Free to get the
Does Somnee offer discounts to teachers?
Somnee appreciates the men and women who dedicate their lives to enriching the minds of our children daily. Somnee offers $40 off to the men and women help brighten our children's minds everyday, to receive this $40 off, you will need to create a fre
Does Somnee offer a discount to first responders?
Somnee appreciates the men and women who risk there lives saving lives as first responder. Somnee offers $40 off to the men and women who risk there lives daily to help keep us safe, to receive this $40 off, you will need to create a free GovX ID acc
I am active in the miliary and stationed in another country
At Somnee, we are deeply committed to supporting the brave men and women who sacrifice so much to protect our country. For our active-duty military members stationed overseas, we’re honored to provide a way to send a piece of home, no matter the dist