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Order Help

Before you buy, Purchase & Shipping, Sleep Wellness Guarantee, Returns & exchanges

What is Somnee's return policy?

Somnee offers a 45-day risk-free guarantee, which gives you more than enough time to personalize your Somnee's nightly stimulation and experience its benefits for yourself. (Most of our users see the biggest shifts to their sleep after 2-3 weeks of c

Can I use my HSA/FSA to pay for Somnee?

You may be eligible for up to 30% back on your Somnee Smart Sleep Headband + Membership when you submit your receipts with TrueMed. Here's how It works:. 1. After you check out with your normal payment method (not your HSA/FSA), click “Get Reimbursed

Is Somnee available in my country?

Currently, Somnee is only shipped to US addresses at this time, please continue to check back as we are working hard to make Somnee available in other countries.

What is the Somnee Sleep Well Guarantee?

Each Somnee headband comes with our 45-day risk-free guarantee Sleep Well Guarantee, if it doesn't work for you for any reason, return it for a full refund and we'll even pay for return shipping! So there's no risk on your end. If your sleep doesn't

Will my insurance pay for my Somnee headband/membership?

The Somnee Headband and the Somnee Sleep Service are covered by Flexible Spending Accounts (FSA's) and Health Savings Accounts (HSA's). However, Somnee is not yet covered by primary health insurance providers.

I haven't received my electrode shipment

With your membership we provide free electrode replenishment based on your headband usage. If you don't use your Somnee often or haven't used your headband in awhile, this may be why you have not received a shipment of electrodes. Should you need mor

Where can I purchase Somnee?

At this time, Somnee is only sold directly on the Somnee website at www.somneesleep.com.

Can Somnee help with jet lag?

Although Somnee has not been explicitly tested on users with jet lag, users have reported that Somnee can help you adjust more quickly to a new sleep schedule and enhance your overall sleep quality when traveling. Simply use your Somnee at your time-

I generally sleep well, but I would like to optimize my time sleeping, is Somnee for me?

Research has found that Somnee offers benefits for people suffering from insomnia as well as those who want to enhance and optimize already decent sleep. Because Somnee studies your brain's unique sleep pathways and activity, it can enhance your slee

When does the Sleep Well Guarantee start?

The Somnee Sleep Well Guarantee starts 45 days after the date of purchasing your Somnee headband.

Do you offer Expedited Shipping on orders?

Yes, you can expedite your order for Somnee Sleep Headband during the check out process, the option will be available once you put in your delivery address seen below:. Via web browser:. Via Apple Pay:. Click on the > to the right of Free to get the

Does Somnee offer discounts to teachers?

Somnee appreciates the men and women who dedicate their lives to enriching the minds of our children daily. Somnee offers $40 off to the men and women help brighten our children's minds everyday, to receive this $40 off, you will need to create a fre

Does Somnee offer a discount to first responders?

Somnee appreciates the men and women who risk there lives saving lives as first responder. Somnee offers $40 off to the men and women who risk there lives daily to help keep us safe, to receive this $40 off, you will need to create a free GovX ID acc

I am active in the miliary and stationed in another country

At Somnee, we are deeply committed to supporting the brave men and women who sacrifice so much to protect our country. For our active-duty military members stationed overseas, we’re honored to provide a way to send a piece of home, no matter the dist