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Somnee Headband

How do I reset my Somnee headband?

You can reset your Somnee headband by pressing and holding down the button located at the bottom of your Somnee headband for 10 seconds. Once the headband resets, you should see a solid yellow LED light and hear a tone play. Once the yellow light beg

How should I care for my electrodes?

Your electrode pack should be stored at room temperature and away from light. Heat and/or light may dry out the gel, while cold weather may change the consistency of the sticky pads. Additionally, you can help make sure each pair lasts the full 3 day

How long does a charge last?

The Somnee headband can run up to 8 hours on a single full charge. (The EEG sensors run continuously and only turn off when charging. So to make sure your Somnee is always fully charged and ready for your next session, we advise storing your headband

How often should I change my electrodes?

Electrodes should be changed after the 3rd session or on the 4th day, whether or not you've performed a session. Neglecting this may result in some added discomfort during stim sessions and/or skin irritation.

Can I use my own gel on electrodes instead of using a new one?

Somnee was developed using a specific gel composition and connection to support peak performance. Trying to replace Somnee's hydrogel electrodes with an alternative or replacing the gel on the electrode can create issues and impact Somnee's effective

Can I wash my Somnee headband?

We recommend hand-washing your Somnee headband every 7-14 days (depending on usage) to keep your Somnee working at peak function. To wash your headband, first remove your EEG sensor. Then use warm water and mild soap to gently clean your headband. Yo

What material is used for the Somnee headband?

The Somnee headband is made of silk, making it feel soft and comfortable as you slip it on and off for sessions. Your Somnee also features a velcro strap to adjust the headband so it fits snugly, but not too tight.

My hydrogel electrodes feel dry and it’s only been 1 or 2 days.

If the hydrogel on your electrodes feels dry, we recommend throwing them away and using a new set of electrodes. (Dry electrodes may result in added discomfort during your stim session.). To prevent this, store your electrodes at room temperature. He

How do I pair a replacement headband with my account?

If you received a replacement Somnee headband, here's how to pair it with your account:

How should I care for my Somnee headband?

Caring for the headband:. After your session, disconnect the flex clip and place the headband on the charger base. The charger base is a smart charger, so you can safely store your headband there all day and ensure it has a full battery before every

How long does it take to fully charge my Somnee?

It takes up to an hour and a half to fully charge your Somnee headband. You can check the battery status on the app. Additionally, the LED light on your headband will blue while it's charging, and will turn off when it's done.

I don’t feel like my sleep is improving after I use Somnee.

While some users see their sleep improve in just a few sessions, 80% of Somnee Sleepers report the biggest benefits to their sleep and daily energy after 2-3 weeks of consistently using their Somnee. In general, we advise using Somnee for at least 14

How do I get replacement parts?

Should you have a need for replacement parts, please contact us at [email protected].

What does a stim session feel like?

The way a stim session feels is different for each person, and can vary from night to night. For many, a stim session feels like a light tingling sensation on your forehead. Depending on your sensitivity, people describe it as a light scratchy sensat

The stim session sensation is too strong or uncomfortable.

It's normal to feel a tingling sensation or see light flashes during the stim session. These effects are harmless and stop as soon as the stimulation ends. However, if the sensation feels too intense or uncomfortable, there could be a few reasons:

I am not feeling any stim sensation.

Some people do not feel any stim sensation. This is normal, and doesn't mean your Somnee isn't working. Somnee's sensation can even change night-to-night for the same user. The sensation can be affected by multiple variables, including:. - How fresh

How do I check my Somnee's battery level?

You can view the device's battery level in the Somnee App. After you open the app, click on the Menu icon, then tap "Device Settings". You'll be able to see your headband's battery status there.

I need more electrodes / I have not received electrodess

Electrode shipments are sent out based on usage. So if you haven't used your Somnee in a while or don't use it frequently, this may be why you haven't received a shipment of electrodes. If you're running low on electrodes, at any time, you can reques

Can I travel with my Somnee?

Yes, it's safe and highly-encouraged that you travel with your Somnee to help maintain your sleep quality as you travel. The TSA and FAA permit you to bring small electronic devices like Somnee in your carry-on baggage.

Skin irritations

We work hard to ensure Somnee is safe for all of our customers. However, a small number of users may experience skin irritations as a reaction to certain materials. We want everyone to feel comfortable using our product, and have prepared a few recom

What can I do during my Somnee session to help me fall asleep?

Your nightly stim session directly promotes your brain's sleep signals, so there's nothing you need to do other than sit back and relax for 15 minutes while Somnee works its magic. But, if you'd like, you may also prefer to read, watch TV, or listen

The stimulation feels stronger than one side than the other

How long does it take for the Somnee device to adapt to my sleep patterns?

While some users see their sleep improve in just a few sessions, 80% of Somnee Sleepers report the biggest benefits to their sleep and daily energy after 2-3 weeks of consistently using their Somnee. In general, we advise using Somnee for at least 14

What if the EEG sensor covers on my headband come off?

Over time, the circular grey EEG covers on the inside of your Somnee headband may fall off and expose the gold metal underneath. If this happens, don't worry -- there's no cause for alarm. This won't affect your Somnee's performance. However, we reco

How do I change my electrodes?

Step 1: Begin by detaching the old electrodes from the flex clip and throwing them out. Step 2: With the electrode package sleeve in one hand, take your flex clip and align the metal hole with the metal knob on the back of an electrode. Step 3: Gentl

Why am I not getting electrodes?

Electrodes are sent out based on usage, if you are not actively using your Somnee headband, there may be a chance that it has not triggered an electrode shipment. If your usage has not triggered a shipment, you can request additional electrodes throu